A local team, planning trips at your family's pace
We're four local trip planners, each with more than ten years of guiding in our home regions of Vietnam. Today we work as one team, planning private, easy-paced trips for families travelling with little ones, grandparents, or both.
“No checklists, no rush. We plan around the youngest and the eldest first, and everyone else enjoys the trip more for it.”
A new name, not new to this
Each of us spent more than ten years guiding travellers in our own corner of Vietnam: Hue's royal heritage, the beaches and lantern streets of Da Nang and Hoi An, the caves of Phong Nha and the mountains of the North.
Along the way we noticed that most tours are built for fit adults on a tight schedule. Families travelling with a toddler who still naps, or a grandparent who finds stairs hard, were often left to make it work. So we came together under one name to plan trips the other way round: around the youngest and the eldest first.
Time to sit and enjoy
Short walks, shady breaks, hotels with lifts, and a heads-up before any place with lots of steps.
The details, handled
Transfers, rooms, meals and timings planned for you, so you can actually enjoy the trip too.
Fun, with naps protected
Hands-on activities they'll remember, and days timed around naps, snacks and the midday heat.
How we plan every trip
Pace before places
We'd rather you enjoy three places properly than rush through six. Rest is built into every day.
Honest advice and prices
Clear quotes, and straight answers on what works for your family and what we'd skip.
Real local life
No shopping stops or commission detours. Just the places we'd take our own families.
People, not bots
The same small team from your first message to your last day.
Meet the people who plan your trip
Each of us lives and works in the region we plan, and most of us are parents too. The advice you get comes from someone who knows the roads, the restaurants and the quiet corners.
NinaLe Yen Nhi · based in Da Nang
Born and raised in Quang Tri, by the old DMZ. Nina plans multi-city family trips and loves telling Vietnam's history in a way kids and grandparents both enjoy.
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Nina spent more than ten years guiding travellers across Vietnam before bringing the team together as Vietnam Haven.
As a mum of two, she knows how quickly a day changes when a little one is tired or hungry, so she always plans with room to slow down.
- Storytelling walks in Hue's Imperial Citadel
- A gentle day at the DMZ and Quang Tri Citadel
- Evening lantern boats in Hoi An
Nina's tip: On history days, give the kids a small job, like finding a dragon or counting the gates. They stay curious for hours.
EthanDuong Ngoc Quy · based in Da Nang
A dad who loves the sea and street food. Ethan plans beach days, cooking classes and hands-on workshops that keep kids busy and parents relaxed.
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Ethan also runs a small local eatery in Da Nang, so he knows where families eat well, which dishes kids enjoy and how to ask for things less spicy.
He has more than ten years of guiding around Da Nang, Hoi An and the South.
- Basket boats in the Hoi An coconut forest
- Ba Na Hills early, before the crowds
- A family seafood dinner by the water
Ethan's tip: Beach in the morning, pool after lunch, Hoi An at sunset. It works for every age.
HelenVan Ha · based in Hue
A Hue local who loves royal cuisine and quiet gardens. Helen plans the Citadel, the great caves and the Hai Van Pass, with photo stops and breaks along the way.
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Helen has lived in Hue all her life and has more than eight years of guiding in Hue and Phong Nha.
As a mum of two, she plans the long heritage sites with shade, seats and snack stops in mind.
- A slow dragon boat ride on the Perfume River
- A royal-style lunch cooking class
- Phong Nha Cave by boat, with no steps
Helen's tip: Visit the Citadel at opening time and use the electric car inside. Grandparents will thank you.
PaulTruong Hoang · based in Hanoi
At home in the mountains and rivers of the North. Paul plans village homestays in Mai Chau and Pu Luong, at a pace grandparents enjoy too.
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Together with his older siblings, Paul runs a family homestay in Mai Chau, so he knows the valley, the villages and the families who live there.
He has more than eight years of guiding in Hanoi and the North.
- Hanoi's Old Quarter by cyclo and a water puppet show
- Seated boat rides between the cliffs of Ninh Binh
- A valley bike ride in Mai Chau
Paul's tip: In Ninh Binh, the boats are seated and have life jackets, so toddlers and grandparents can join in.
One shared line, one team. We share one WhatsApp number with our support team, so everyone sees the same conversation and nothing gets lost.Message us
A small team, looking after the details
Behind your trip planner is a small operations and support team, plus the guides and drivers we work with again and again. They check every booking and stay with you while you travel.
Support in English, 24/7
Our support team is on hand day and night while you travel, for small questions or last-minute changes.
Patient, family-minded guides
Chosen for their patience with little ones and grandparents, not just their knowledge.
Private cars and drivers
Your own car and driver, with room for strollers and luggage and stops whenever you need.
Every booking checked
We check hotels and sites for lifts, cots and how many stairs, and tell you before you book.
Good to know
Is Vietnam Haven a new company?
The name is new, but the team isn't. Each of our trip planners has more than ten years of experience guiding in their home region of Vietnam.
Where are you based?
Our registered office is in Da Nang, at K3/24/3 Phan Thanh Tai Street. Our trip planners live in the regions they plan: Da Nang, Hue and Hanoi.
Who will I be talking to?
A local trip planner who knows where you're going, from your first message to your last day, supported by our operations and support team.
Who do you plan trips for?
Families travelling with babies, young children, teenagers or grandparents, and often all of them together. Every trip is private and planned around your pace.
Which language do you support?
We plan and support every trip in English.
Where in Vietnam do you plan trips?
All over the country: Hanoi and the North, Hue, Phong Nha, Da Nang and Hoi An, and Ho Chi Minh City, the Mekong Delta and Con Dao in the South.